Douglas Putnam

CCSF CS Department

2014 Courses


Office Location
All of my courses are online and I don't have an on-campus office, but you can always reach me through the class forums or by email to my CCSF email address. If you need to speak to a faculty advisor, please go to the CS Department Office in Batmale 456.
Office hours
Email Address
Send email to
CCSF Website
Response Time for Email and Class Forums
Email I check my CCSF email at least every other day during the week and answer emails within three working days. My work week is normally from Monday through Friday from 9am to 5pm. I don't work evenings or weekends. If you send me an email Friday evening, I probably won't get back to your before the first workday of the following week, which is usually a Monday. When a holiday falls on a Monday, I'll respond on Tuesday.
Course Forums
The forums are one of the important resources we have from maintaining a sense of community in online courses. I emphasize that class discussion should take place in the forums. If you have questions about the class assignments, quizzes, or other aspects of the coursework, post your questions to the forums. If you email me questions that rightfully belong on the forums, I will cordially ask you to post your questions on the forums so that everyone can be in on the discussion.
Grading Timeline
I make every effort to grade all assignments and quizzes within one week from due date. If I cannot grade your assignments within one week, I will post a notice on the class forums to let you know when I will be finished grading.
Academic Activity Notification
CCSF has strict rules about academic activity. It is important that you be academically active in your CCSF classes. If you are inactive for an extended period of time, you will be considered a No-Show and I'll send you an email regarding your no-show status with a drop date. If you correct your no-show status by becoming academically engaged in the course, you won't be dropped.
Emergencies, Outages, and Technical Problems
CCSF technical resources are occasionally not available due to scheduled maintenance or system failure. Notices of scheduled maintenance is usually displayed prominently on the home page of Insight, or in your login session on the CCSF Unix accounts. Technical problems, however, can happen without warning. In most cases these technical problems are resolved within minutes, but it's possible that it may take hours, or even days, to resolve some issues.
  • If you find that you cannot log in to Insight, your primary contact point is Insight Online Course Support where you can submit a support ticket.
  • If you are having a problem with your Hills account or need a password reset, send me an email at my CCSF email address and I will contact the system administrator for you.
Contingency Plan
In the unlikely case that you cannot contact me, either by email or the course Walled Email or through the course forums (always keeping in mind that it can take up to three days for me to respond to your email or forum post), please contact the CS Department Chair Craig Persiko in Batmale 456. The CS Department Contact information is available on the CS Department Contact page.