City College of San Francisco
Course Outline of Record
Course Status: Active
A. Approval Date September 2014
B. Effective Semester No Semester Provided
C. Department Business
D. Course Number COMP 9964
E. Course Title Microsoft Outlook Essentials
F. Course Outline Originator System Loaded
G. Department Chairperson Ophelia Clark
H. Dean Kimberly Harvell
A. Hours
15 total
B. Prerequisite None
    Corequisite None
    Pre/Corequisite None
    Advisory COMP 9905; ESL Level 5/6 or above
    Advisory Pre/Corequisite None
C. Course Justification Employers require office support staff to possess a basic knowledge of a desktop information management tool such as Microsoft Outlook.
D. Field Trips No
E. Method of Grading Letter or Pass/No Pass or Satisfactory Progress
F. Repeatability As needed
Hands-on lecture/lab introduces the business student to the basics of Outlook-- Microsoft's desktop information management application. Students will explore the basic concepts of using Outlook for email; create contact lists, task lists, calendars, and appointments
Upon completion of this course, a student will be able to:
  1. Send and receive e-mail using Outlook
  2. Create, manage and maintain contact list
  3. Schedule, organize and modify appointments using the Calender feature
  4. Create personal folders; add, move, delete, rename, and restore subfoldcrs
  5. Use Outlook's task module to display and manage tasks.
  1. Outlook email account
    1. Set-up and interface
    2. Write and send an email
    3. Receive and read email
  2. Contacts
    1. Import contacts
    2. Quick access to contacts
    3. Organize contacts
    4. Print contacts
  3. Calendar
    1. Enter appointments
    2. Handle recurring appointments
    3. Update appointments
    4. Print appointments
  4. Personal folders
    1. Add folders and subfolders
    2. Delete folders
    3. Move and rename folders
  5. Task lists
    1. To-do list
    2. Add and remove tasks
    3. Modify and update tasks
    4. Handle recurring tasks
    5. Assign a task
  1. Assignments
    1. In-class assignment: In-class practice and reading assignments on topics such as configuring Microsoft Outlook to send and receive messages
    2. In-class assignment: Individual exercises such as importing messages to the inbox and replying to an email
  2. Evaluation
    1. Participation: Participation in and completion of individual and group simulated projects such as: a. Schedule, organize, and modify appointments using the Calendar feature b. Create and modify tasks such as a memo or a to-do list
    2. Exams/Quizzes/Tests: Tests and quizzes such as: a. Sending an email with an attachment 1. Microsoft Word file 2. Microsoft Excel file 3. PDF file 4. Image or video file b. Create and update a contact list c. Write and revise an email
  3. Representative Textbooks and Other Instructional Materials
    1. Gaskin and Scott. Go with Microsoft Outlook, Getting Started. Pearson Education, Inc., USA.
    2. Instructor-developed handouts and exercises
    3. Website: Companion website, Go with Microsoft Outlook