Login Instructions for Online Classes

Insight Learning System - City College of San Francisco

Students who do not log in and complete assignments on schedule may be dropped.

Assignments are due every week.

City College Online Classes

The web-based course delivery program that City College uses for online courses is called Insight. You log on to Insight to get assignments and communicate with your instructor and other students. It offers a password-protected discussion board and e-mail, so you don't have to worry about getting on spam lists.

Before you can log in to Insight, you must have completed the following:

You must be registered in the class. If you are not a current City College student, you must FIRST apply to the college, then REGISTER for the class.
You must know your City College ID number. It's on the registration slip that the college mailed you, and you use it to log on to WebStars.
You must know your Insight password. Your password is sent to you at your City College Gmail student account.

If you cannot find the email and need help, please call the Help Desk at 415-452-5689 on business days from 9am-4:30pm (PST) Monday through Friday. Please click on this link to the Help Desk for more information. Don't email me; I don't have your password.

Note: If you used an ADD code to register for the class, it takes up to one business day to receive the email with your password.

Here's how to log in to Insight for the first time:

Navigate to http://insight.ccsf.edu. The first day you will be able to log in is the first day of the semester. You will not be able to log in earlier.
In the Username box, enter your CCSF student ID
(For example: w00000999--not your ss#. Be sure to use an lower-case letter "w." If your student ID number starts with “@”, substitute an lower-case "x.") When typing a zero, be sure to use the zero key, NOT a lower-case "O."
In the Password box, enter the password that was emailed to you. Pay attention to upper and lower-case letters.
Click the button: Login
You will be prompted to enter a new password (8 or more letters and numbers, with at least one lower-case letter and one number). Please write it down in a safe place. Notice that Insight is “case sensitive.” You must remember the upper and lower-case letters that you use.
After changing your password, you will be taken to the screen Edit Profile. Please look at the box Email Address and make sure that it is correct and the SAME as your address in WebStars, the registration system. This address is used if you lose your password.
Don't change any other settings! Scroll down to the bottom of the screen and click the button Update profile.
To go to your class, at the top of the screen, click the class name. See this picture:
Read carefully all the information on the class home page. Be sure to complete the assignment due the FIRST WEEK of class.

Hints for using Insight

“Insight” is the name of City College's online learning system.

Once you are registered, please log in to Insight on the FIRST day possible, just in case you run into problems and need to call the Help Desk. Here is some information to make the process easier:

In my experience, Insight is a bit slow to load pages at certain times of the day. I think the Firefox browser works a little faster than Internet Explorer, so if you happen to have that on your computer, use that.
To make sure that your browser works as fast as possible, check out the Insight system requirements at:
http://insight.ccsf.edu/file.php/1/sysreqs/index.html
Now, if trying to figure all that out just gives you a headache, try to find someone more experienced to interpret it for you or…just ignore it. You always can think about it later.
If you need help with the first two assignments, or finding your way in Insight, please attend the optional workshop on the second Saturday of the semester. at 9 am in Cloud 108. I will work with students individually…it's not a formal orientation.

Location and Parking

Where's the Ocean campus? Map.
Where do I park? Map of Ocean Campus with parking lots. A day-use parking permit is $2. There are restrictions on some lots; here is more parking information.
Where’s Cloud Hall? Map. (Cloud Hall is toward the bottom center.)
Can I do some of my homework on campus? Yes. You can do your homework at home or in the Business Computing Lab. See the schedule.

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E-mail: mhock@ccsf.edu